SHIPPING / DELIVERY POLICY
1. SERVICE COVERAGE
We currently operate within Ibadan and offer inter-state delivery to major cities in Nigeria. Delivery coverage and charges are subject to location.
2. DELIVERY OPTIONS & ESTIMATED TIMELINE
a) Standard Delivery (Intra-City): Within 2-4 hours after pickup.
b) Express / Urgent Delivery: Within 1-2 hours. Attracts additional 30-50% surcharge
c) Inter-State Delivery: 24-72 hours depending on destination and road conditions
d) Pre-Scheduled Delivery: Customers can book delivery for a future date and time. Must be booked at least 12 hours in advance.
Note: Timelines are estimates and may be affected by traffic, weather, or security conditions
3. SHIPPING RATES
Shipping fees are calculated based on:
•    Distance
•    Item size/weight
•    Urgency
•    Location accessibility
All rates will be confirmed before rider dispatch. Once confirmed, rates cannot be renegotiated at delivery point
4. ITEMS WE ACCEPT & DO NOT ACCEPT
We Accept: Documents, food (properly packaged), clothes, electronics, cakes, groceries, small appliances, etc.
We DO NOT Accept: Illegal drugs, firearms, explosives, breakable items live animals, highly flammable liquids, or items without proper packaging.
5. PACKAGING
Customers must ensure items are properly packaged and sealed. NobbleFood Logistics will not be liable for damage to poorly packaged items, especially food, cakes and liquids. We offer packaging support at an extra fee on request.

6. PROOF OF DELIVERY
All deliveries will be confirmed with:
•    Recipient's name
•    Photo confirmation / Delivery code
•    Call log
7. FAILED DELIVERY
If customer is unavailable after 30 minutes 15 mins with N500 fine, delivery will be marked as failed and return fee of 100% will apply